Terms & Conditons
When you order from PostcardsRus.com you should expect the highest quality service and product available. We stand behind all of our work but keep some of these things in mind. When ordering with PostcardsRus.com, you agree to our terms and conditions. Please read our policies and terms before ordering. PostcardsRus.com will attempt to meet all conditions but is not required to meet them.
Paper and Inks
* Stock/Paper: 12 pt C2S (12 Point Coated 2 Sided Cover).
* Inks: 4/4 (4 color process both sides Basically; full color 2 sides)
* Schedule: Timeframe begins after we receive your "Order". All jobs received after 2PM will be considered received in the following working day. Timetable for printing begins when we receive approved proof from client and balance of payment is complete. Any job approved and paid for after 2PM will be considered received the next business day.
* The definition of an "Order" is when the follow simple steps are completed on our order form:
(1) Choose the size of your card
(2) Select quantity
(3) Select Turnaround
(4) Request type of proof you want
(5) Choose shipping instructions or mailing services
(6) Upload us art files and arrange payment method
(7) Upon our approval of sound files we will send you a proof
(8) You will be notified via email the status of your job through final shipment and/or mailing.
Sound Files: As part of our service we will check your files to make sure they are properly prepared. In the event we find a problem we will notify you. At that point you can decided whether you want to correct the files or have us do it (usually for a small fee of about $50). Some of the potential file problems you may have can be reviewed in our File Format Preparation section.
If your files are "sound", you will receive an email with an attached proof. Once approved and payment of your "Order" is complete, PostcardsRus.net cannot accept any canceled orders. No refunds or returns will be accepted at this time.
Understand that your monitor's calibration will affect the colors you see on your screen and may not be an exact match with the printed card. Online proofs are position drafts and do not guarantee color match. If color match is important we recommend you request a hard copy proof print that we can supply for an additional charge of $50. It is also a good idea to supply us with a color print to refer to if you don't want to incur the costs of a hard copy proof print. We will use your reference print to try to match color but cannot guarantee matching. Our presses and hard copy proofs are very closely matched to true CMYK and we usually get the highest quality results. We are very aware of schedules but there may be occasions based on system/equipment problems that may delay a project. In these cases PostcardsRus.com cannot be responsible for these delays but will do everything to satisfy your order as quickly as possible.
If we make an error in the production stage of your project please notify us immediately. In the event that a project with a problem that we did prints PostcardsRus.com will determine if a discount or re-print is due.
Under no circumstances will PostcardsRus.com be liable for specific, individual, consequential damages or loss of revenues or profits.
The customer agrees to protect PostcardsRus.com from economic loss and any other harmful consequences that could arise in connection with this work. This means that the customer will hold PostcardsRus.net harmless and save, indemnify, and otherwise defend him/her against claims, demands, actions, and proceedings on any and all grounds. This will apply regardless of responsibility for negligence.
The customer also warrants that the subject matter to be printed is not copyrighted by a third party. The customer also recognizes that because subject matter does not have to bear a copyright notice in order to be protected by copyright law, absence of such notice does not necessarily assure a right to reproduce. The customer further warrants that no copyright notice has been removed from any material used in preparing the subject matter for reproduction.
The customer agrees to indemnify and hold PostcardsRus.com harmless for all liability, damages, and attorney fees that may be incurred in any legal action connected with copyright infringement involving the work produced or provided.
The customer warrants that the work does not contain anything that is libelous or scandalous, or anything that threatens anyone's right to privacy or other personal or economic rights. The customer will, at the customer's sole expense, promptly and thoroughly defend PostcardsRus.com in all legal actions on these grounds as long as PostcardsRus.com promptly notifies the customer of the legal action and gives the customer reasonable time to undertake and conduct a defense. PostcardsRus.com reserves the right to use his or her sole discretion in refusing to print anything he or she deems illegal, libelous, scandalous, improper or infringing upon copyright law.
All amounts due for taxes and assessments will be added to the customer's invoice and are the responsibility of the customer. No tax exemption will be granted unless the customer's "Exemption Certificate" (or other official proof of exemption) accompanies the purchase order. If, after the customer has paid the invoice, it is determined that more tax is due, then the customer must promptly remit the required taxes to the taxing authority, or immediately reimburse the provider for any additional taxes paid.
This invoice excludes extra production, couriers, messengers, freight and tax when applicable. You may receive another invoice once this project is complete and has been shipped.